Rajeev Prasad – CEO & Founder of IT Hero

Rajeev leads IT Hero’s national field operations and enterprise technology delivery across Australia. With more than a decade in the IT industry, he has directed multi-site projects, reactive field support and complex mobilisation for government, retail and enterprise environments.

His focus is practical delivery: one accountable model combining central coordination with 235+ vetted and qualified technicians across Australia and New Zealand, 24/7 support, same-business-day SLA coverage across Australian capital CBDs and clear completion evidence.

Under Rajeev’s leadership, IT Hero operates certified management systems aligned to ISO 9001, ISO 14001 and ISO 45001. He works with enterprise and multi-site decision-makers who need dependable nationwide onsite IT support, national rollouts, site audits, relocations and logistics.